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HomeEvents2018 VRHP Regional Seminar - Sunset Beach, NC

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2018 VRHP Regional Seminar - Sunset Beach, NC

When:
Tuesday, February 27, 2018, 9:00 AM until 4:00 PM
Where:
Sea Trail Resort
75A Clubhouse Rd
Sunset Beach, NC  28468
Additional Info:
Contact:
Natalee D Pfeifer
Category:
Seminars
Registration is required
Payment In Advance Only
$83.00
$150.00
$166.00
$249.00
$332.00
$415.00
$498.00
$581.00
$664.00
$150.00
$103.00
Join us for our first ever trip to Sunset Beach, NC for a VRHP Regional Seminar! This is a one-day event for Housekeepers, Inspectors and Property Managers to come and learn. We look forward to seeing you there!

Agenda

8:30 AM Continental Breakfast
9:00 AM to 12 PM 
  • Housekeepers owning the brand
  • Guest service fundamentals for the back of the house
  • OSHA Standards - Stuff You MUST Know
  • Providing feed back to a coworker, staff member, or even your supervisor
  • KPIs - what they are and why are they important to me
  • Working maintenance - reporting MX issues
  • Standard Property Appearance
  • Service Standards

12:00 PM to 1:00 PM Lunch - lets eat!

1:00 pm to 3:00 pm 
  • Housekeeping Building Blocks
  • Housekeeping kit
  • Inspection kit
  • Lost and found - what to do!
  • Bed bugs - a review of what they are and how to look for them
  • Sheets and towels - the basics of linen and presentation
  • The art of self care - taking caring of your self is important, what should you do?
  • Product demonstrations

3:15 pm to 3:45 Certification Testing
3:45 pm Pin Presentation and Photos
Vacation Rental Housekeeping Professionals
PO Box 1883
Kill Devil Hills, NC 27948
info@vrhp.org

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